Algotech is one of the most important partners of AVAYA in the CEE region, it is the only one partner in this region with the highest certification PLATINUM Partner.
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers and related services directly and through its channel partners to lead businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
More information: www.avaya.com
Algotech is the only company in the CEE region actively supporting and selling Autonomy recording solutions.
Autonomy Corporation plc (LSE: AU. or AU.L), a global leader in infrastructure software for the enterprise, spearheads the Meaning Based Computing movement. It was recently ranked by IDC as the clear leader in enterprise search revenues, with market share nearly double that of its nearest competitor. Autonomy's technology allows computers to harness the full richness of human information, forming a conceptual and contextual understanding of any piece of electronic data, including unstructured information, such as text, email, web pages, voice, or video. Autonomy's software powers the full spectrum of mission-critical enterprise applications including pan-enterprise search, customer interaction solutions, information governance, end-to-end eDiscovery, records management, archiving, business process management, web content management, web optimization, rich media management and video and audio analysis. Autonomy's customer base is comprised of more than 20,000 global companies, law firms and federal agencies.
More information: www.autonomy.com
Algotech is very important partner for Altitude. Altitude and Avaya producst are proofed combination of solutions for several of our customers.
About Altitude Software:
Altitude Software (www.altitude.com) is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993.With about 900 customers in 60 countries, altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 40+ industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. “Altitude uCI” (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialer, voice portal, desktop front-end, monitoring and analytics.
More information: www.altitude.com
PerSay Company aquired by Nuance in December 2010. We will be using Nuance logo very soon (march). The contract is under transition to Nuance and Algotech is becoming a very important partner for Nuance.
About Nuance Communications
Nuance is a leading provider of speech, imaging and customer interaction solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services.
More information: www.nuance.com.
Algotech is a partner of Teleopti who is specializing in worforce management systems.
Teleopti is the leading provider of solutions for strategic Workforce Management (WFM) and Telecom Expense Management (TEM).
Teleopti is known for developing products with superior technology, based on customer needs, which are easy to implement and use. Solutions based on Teleopti CCC and Teleopti Pro are also available from a network of partners. Hundreds of enterprises in EMEA rely on solutions from Teleopti to improve operating efficiency and service levels.
Nils Bildt, who is Executive Chairman of the Board, founded the company in 1992. Teleopti has grown steadily and is doing so at an increasing pace.
More information: http://www.teleopti.com
Algotech is a gold partner of ORACLE.
Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. Oracle's product strategy provides flexibility and choice to our customers across their IT infrastructure. Now, with Sun server, storage, operating-system, and virtualization technology, Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system. In addition, Oracle's open architecture and multiple operating-system options gives our customers unmatched benefits from industry-leading products, including excellent system availability, scalability, energy efficiency, powerful performance, and low total cost of ownership
More information: www.oracle.com
Algotech is only one company with full certification for systems NICE perform in the Czech Republic and Slovakia.
NICE Systems is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. NICE’s offerings for the enterprise and security sectors serve three main needs: improving business performance, decreasing financial risk, and enhancing safety and security. NICE solutions capture interactions, transactions and video surveillance from multiple sources, including telephones, CCTV video feed, emergency services radio communications, emails, chat, social media, and more. They provide valuable insight about the business or security situation by applying real-time, cross-channel analytics to realize the intent of customers, criminals and terrorists, or fraudsters, to enable proactive response for real-time impact.
More information: www.nice.com
About Interactive Intelligence:
Interactive Intelligence Inc. is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation.
The company has developed an all-in-one IP communications software suite that’s scalable and standards-based, offering single-platform architecture with inherent multi-channel processing to deliver comprehensive applications minus the cost and complexity introduced by multi-point vendors.
More information: http://www.inin.com/Pages/default.aspx
SpliceCom helps all companies, irrespective of size, to gain a business advantage over their competitors through the deployment of advanced communication solutions. Based in Chorleywood, Hertfordshire, SpliceCom was founded in 2001, with the sole aim of developing and bringing to market a flexible and affordable Business Telephony system to meet the ever more demanding and sophisticated communication needs demanded by today's business.
More information: www.splicecom.com
Algotech and Geomant are longtern and stable partners.
Geomant has two principle areas of business activity.
Contact Centre Integration - Geomant has a strong foundation in CTI and provides specialised services including Solutions Architecture, Systems Integration, Consultancy and a full range of Professional Services for resellers and customers of Contact Centres and Unified Communication technologies. Geomant is one of the largest independent providers of professional services to Avaya partners worldwide.
Unified Communications - Geomant develops application products in the Unified Communications technology space. The UC product range is tightly integrated with Microsoft's OCS platform and enriches the Microsoft environment to drive communication enables business processes through integrated mobile presence, workforce management, SMS services and a range of presence driven enterprise productivity tools.
Geomant is headquartered in Birmingham, United Kingdom and has its main development team in Budapest (Hungary). The company has regional offices in Warsaw (Poland), Prague (Czech Republic), Vienna (Austria), Belgrade (Serbia) and Sydney (Australia) which serves the Asia Pacific territories.
Our main partners are: Avaya, Microsoft, Altitude Software, Nice and Verint (Witness).
More information: www.geomant.com